Zipari overview

Based in New York, Zipari is a technology startup that develops products for health insurance carriers to engage with consumers, providing real-time insights at multiple touch-points. Zipari now serves more than 13 million members via their payer customers.

Zipari has built a Consumer Experience Platform and CRM solution specifically for health insurance. Its Customer Experience Platform provides deep analytics and real-time recommendations to improve the consumer experience and, in turn, customer satisfaction in the healthcare industry. Zipari’s InsureCX integrates with CRM solutions, providing industry specific workflow management for healthcare companies to improve customer acquisition and retention. It also offers a number of other solutions, including for core-admin replacements, call centre transformation services & self-insured markets.

In 2018, Zipari announced it had entered into a strategic partnership with NASCO. As part of the new alliance, Zipari will work with NASCO to help streamline its operations through a series of omni-channel CX solutions for health plans.

In January 2020 the company secured $22.5m in Series B funding, in a round led by Vertical Venture partners. 

Map showing the location of Zipari

Brooklyn, United States

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Key people

Mark Nathan Co-Founder & CEO
Diallo Powell Co-Founder
Peter Licursi Chief Revenue Officer
David Schwab Board Member
Rahul Merchant Member of the Board of Directors
Greg Dobson Head of Sales Operations
Michael Howe Board Member
William Friedman Vice President of Payer Sales
Louisy Raymond SVP of Marketing
Juan Mas Regional Vice President of Sales
Mark Poling Chief Product Officer
Mark Poling Chief Product Officer
Saurabh Bhansali Member of the Board
Akila Mahesh SVP of Client Delivery
Ray Cori AVP, Strategic Accounts