Rightway Healthcare overview

Rightway Healthcare are an NYC startup who have designed an enterprise healthcare platform which offers personalised engagement experiences and analytics to optimise healthcare expenditure and improve the customer journey for employers and employees.

Available via mobile or web based application, their B2B/B2B2C offering works by assigning each new member an AI-powered concierge, or "Rightway Navigator", to assist them across every stage of care. The navigator then monitors subsequent interactions and uses predictive modelling to deliver data-driven content, proactive messaging and optimal outreach. While all of this is happening, management can rest easy knowing they are able to view engagement, utilisation and spend dashboards at any time to track progress.

Found and led by Jordan and Ted Feldman, the company enjoys a Net Promoters Score of 78, compared to a healthcare industry average of <15, and claims it can help clients achieve a 3:1 ROI within the first year. 

Map showing the location of Rightway Healthcare

New York City, United States

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Key people

Samir Kaul Board of Director
Ion Feldman Chief Technology Officer
Khurram Nasir Chief Analytics Officer
Theodore Feldman Co-Founder & Chief Medical Officer
Jordan Feldman Co-Founder & CEO
Ion Feldman CTO
David Selverian Chief of Staff
Paula Bush EVP Advocacy Strategy & Delivery