Lloyds Banking Group overview

Lloyds Banking Group is the UK’s largest financial services Group, focused on retail and commercial customers.

Lloyds Banking Group includes Lloyds Bank, TSB, Lloyds Bank International, Halifax, Bank of Scotland and Scottish Widows. Whilst the Group was formed in 2009, the history of the individual brands can be traced back to 1695. 

The main business activities are retail, commercial and corporate banking, general insurance and life pensions and investment provision. Lloyds Banking Group serves more than 30 million customers.

Insurance products are offered through Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows. Through Scottish Widows, Lloyds Banking Group launched the Centre for the Modern Family, a think tank created to analyse and innovate societal and family needs to provide better protection in the future.

Early in 2018 Lloyds Banking Group announced plans for a three-year digital transformation, with a particular focus on IT investment. The Group looks to invest £3bn in business transformation, addressing customer experience, digitising the group, maximising group capabilities and transforming ways of working.

IN January 2023 Lloyds Banking Group invested £4m in Caura, a firm that simplifies admin by sending drivers information and reminders to stay compliant. Caura for iOS and Android provides a single interface for all driving-related payments, like car insurance, MOT, vehicle tax, tolls and city charges, Caura claims it saves drivers valuable time and money.

Map showing the location of Lloyds Banking Group

London, United Kingdom

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Key people

Mark Howell Head of DevOps
Nick Williams Managing Director, Consumer Digital
Michael Anyfantakis Head Of Innovation Design
Lord Blackwell Chairman
Esther Dijkstra Managing Director, Intermediaries
Abhijit Akerkar Head of Applied Sciences and Business Integration
Baroness Fritchie Chair of Lloyds Bank Foundation England and Wales
Erin Birkett Innovation Manager
George Culmer Executive Director and Chief Financial Officer
Miguel Rodriguez Sola Director Digital Marketing
Paul Sullivan Area Director SME Banking
António Horta-Osório Executive Director and Group Chief Executive
Adrian White Chief Operating Officer & Commercial
Timothy Wheeler Director, Global Corporates Asia
Sharon Barber Chief Security Officer
Juan Colombás Executive Director and Chief Operating Officer
Terry Cordeiro Head of Product Management - Digital, Transformation
Claire Calmejane Risk Product Owner / Transformation Director
Richard Warren Director of Marketing Communications
Paul Gordon Managing Director, SME & Mid Corporates, Commercial Banking
Steve Everett Managing Director, Payments and Global Transaction Banking
Daniel Thomson Head of Segmentation
Tom Cronin Head of Data Science & Data Engineering
Ruth Anderson Director Transformation Risk
António Horta-Osório Executive Director & Group Chief Executive
David Gledhill Group Chief Operating Officer
Marc Lien Chief Consumer Product Owner
Charlie Nunn Executive Director and Group Chief Executive
Deepak Sharma Brands and Marketing
Rohit Dhawan Executive Director and Head of AI