Hi Marley overview

Hi Marley is a chatbot designed for the insurance industry. It's an end-to-end solution built for insurance carriers, enabling them to attract and retain more customers while improving operational efficiency.

Using either their web application or APIs, insurers can connect with their customers via the preferred medium of the modern age. In addition, their AI-driven chatbot can proactively update customers and respond to routine questions, leading to less manual work and greater cost savings for the company.

According to the company's CEO, Michael Greene, Hi Marley is looking to envelop the entire insurance experience, from shopping to purchasing a plan, updating policies, and making claims. He also hopes to connect the system with the 100,000 other agents, adjusters, body shops and others that are involved in working through an insurance claim.

The winner of the 2018 SMA Innovation in Action Solutions Provider Award, Hi Marley's out-of-the-box solution works with auto, home and business insurance. In 2019, the Boston-based startup revealed it had been working with insurance broker Aon to move into more complicated sectors of business insurance.

Hi Marley raised an $8m Series A1 in 2020, led by True Ventures and Underscore VC. The company started it would use the new funding to increase product development, increase engagement, and scale its team, APIs and partnerships.

Map showing the location of Hi Marley

Boston, United States

Need more insight?

Speak to us about commissioning some bespoke research.

Find out more

Key people

Mitesh Suchak COO and Co-founder
John Miller CTO and Co-Founder
Mike Greene CEO and Co-founder