Call9

Call9 was an alternative to 911 presently operating in Skilled Nursing Facilities (nursing homes). Operations ceased June 2019.

When a nursing home patient had an acute event instead of calling 911, SNF nurses could activate Call9. Within moments Call9’s on-site Clinical Care Specialists would then arrive at the patient’s bedside and connect, via Call9 proprietary technology, to a Board Certified Emergency Medicine Physician.

Through this innovative model — with expedited treatment as well as point of care tests (labs, EKGs, telemetry, ultrasounds, etc.) — Call9’s care helped to keep patients in their nursing home bed in more than 80% of activations; saving the healthcare system, and the taxpayer, millions of dollars.

Despite over $34m in funding being invested in the startup from the likes of Index Ventures, Anne Wojcicki, YC and more, Call9 shut down after failing to secure further funding. At the point of closure, Call9 had around 100 employees. The company's founders stated that the US's slow adoption of "value-based case" over the current "fee-for-service" was one of the key reasons behind its cease of operations.